FAQ
GigaTribe general introduction
- What is the purpose of GigaTribe?
- Is GigaTribe entirely free?
- What can I do with it?
- Why would I need a private network?
- What are the other ways to exchange files?
- So how is GigaTribe better for sharing files?
- How does it work?
- Will my network stay private?
- Is there a risk of downloading a virus?
- What happens if my connection is interrupted when transferring large files
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How is it different from Peer2Peer (P2P) software? - Are files directly transferred?
- What technical skills are required?
- How do I install it?
- How does GigaTribe guarantee the privacy of our exchanges?
Transfers: VPN & Direct
- What is the difference between "Direct connection" and "VPN connection"?
- How do I switch from Automatic connection to direct connection, and vice versa?
Direct connection settings
- How can I use GigaTribe in direct connection mode?
- How can I use GigaTribe on two PCs in my local network?
- I was able to connect before, but now I can't.
- Router list for direct configuration
Ultimate version
- What use the Ultimate version?
- I want to buy the Ultimate version.
- I want to buy the Ultimate version for a friend, what do I do?
- How many PCs can I install GigaTribe on, and how many users can I activate with one Ultimate User license?
- How can I use the Ultimate version after formatting my hard drive or replacing my computer?
- What is the difference between Premium and EasyConnect license ?
Ultimate payment
- I want to cancel my membership
- I can not buy the Ultimate license
- I have just made a wire transfer but my license has not been activated
- I have another question about payment
Error Messages
- Invalid user
- Invalid password
- The servers did not respond
- Quota Reached
- The TCP port is already used by another application
- You need the latest version of GigaTribe
- You cannot be contacted via the Internet
- You are not available from outside and cannot use EasyConnect
- I have another question about error message
User Account
- I have lost my password or my username
- Can I change my user name?
- Can I transfer my Ultimate license?
- How can I cancel my account?
- I want to change my password or my email address.
- I have another question about my account
Downloads
- How can I speed up a transfer?
- My bandwidth seems to be divided between upload and download.
- I can only download one file at a time even though I am an Ultimate user.
- Download doesn't work: Queued by ...
- Download doesn't work: Aborted- Write error
- How do I modify the receiving folder?
- How can I stop an upload ?
- I have another question about transfer speed.
Contacts
- I'm alone on my network, how can I find contacts ?
- GigaRoulette
- Tribes: What is it?
- Create your user groups
- I see other users on the network, but I can't find a shared file
- I've received invitations from unknown users
- How can I report a user sharing illegal content (child abuse)?
- I have another question about contacts
Software use
- How to share a folder or a file
- Why there username in blue or black ?
- How to modify your transfer settings
- How to modify your sound settings?
- How to protect a shared folder
- Search tool and password protected files
- I have another question about the software